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Business services in Greenfield, Massachusetts, the US.

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New reviews about business services in Greenfield, Massachusetts

  • Friendly atmosphere. Bright, clean interior. Keurig coffee with wide selection available and CNN playing in the lobby. Opening an account was easy and online banking with free checking account makes me stay.
    By Christine Welenc, December 10, 2017
  • ☆ ☆ ☆ ☆
    I spent two hours this morning trying to get a simple time-sensitive question answered to no avail. I called eight times and was assured each time that a travel agent would return my call. It never happened, even after I spoke with the manager, Joyce Marcotte who told me she would personally see that my question was addressed. I don't think this organization understands the concept of customer service. As a AAA member for thirty years, I am disgusted!
    By Ruth Bowman, July 27, 2017
  • ☆ ☆ ☆ ☆
    Trying to cal AAA is a joke! I called them to ask one question pertaining to a need for passports. I was on hold (not even getting a "can you please hold" mind you) for 42 minutes! No human interaction at all! I called and dialed 3 for travel, 4 for other needs. And waited. After 42 minutes I hung up and called the 800 number. What a waist of my time! Why do I pay extra for AAA if the local office can't be reached when needed ?! Ugh!
    By Joleen Millar, April 13, 2017

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